Service and Complaint Management
In order to improving of product and service quality is necessary to analyze complaints from customers. Firms that dont give any value of their customers’s opinions and experiences, they loose them always. When a customer shares their dissatisfaction condition with other companies, this will avoid your future sellings.
We are ready to provide solution to your company with CRM RedWhite, if you decide to gather after sales customer complaints in one place and managing services process as successfully.
With periodic reminders, you can monitor your maintenance agreements. You can provide service by filtering whether your products are covered under warranty. In order to manage the sales and after-sales process as successfully team play is required. We offer your business a solution to manage all these processes in one place.